Customer Success Manager
Own clients from first contact through subscription, help shape requirements for their agents.
What you will do
- Run discovery meetings and help define the business problem.
- Coordinate communication between clients, product and engineering teams.
- Support launches and collect feedback for product development.
What matters
- Experience with B2B customers and complex digital products.
- Ability to translate business needs into concrete requirements.
- Clear written and verbal communication.
Work format
Remote, full-time. The team supports products after launch and works directly with real customer workflows.
Hiring location: Sweden. The role is fully remote.