Privacy Policy

1. Data controller

VION controls the information received through vionai.tech. Questions about personal data can be sent to info@vionai.tech.

When a product or service is provided under a separate agreement, that agreement may contain additional data processing and security terms.

2. Information we collect

• name, phone number, email address, and message submitted through the contact form;
• selected request topic, language, and the page from which a request was submitted;
• technical request data such as IP address, date and time, browser, device, and security logs;
• the language preference stored in the functional NEXT_LOCALE cookie.

3. Purposes of processing

• responding to requests and preparing information about VION products or services;
• organizing support and follow-up communication;
• protecting forms and infrastructure from spam, abuse, and attacks;
• diagnosing errors and maintaining website reliability;
• performing agreements and meeting legal obligations where applicable.

4. Legal bases

We process information based on consent given when a form is submitted, steps requested before entering into an agreement, performance of an agreement, and VION's legitimate interest in maintaining website security and reliability.

Visitors are not required to submit information through the form, but VION cannot reply without valid contact details.

5. Service providers and disclosure

VION may use hosting, infrastructure, communication, and request-management providers only to the extent necessary to operate the website and respond to users.

We do not sell personal information. Information may be disclosed to public authorities only when required by a valid legal request.

6. Retention

Requests and contact details are retained for as long as necessary to respond, maintain business communication, perform an agreement, and protect legitimate interests. Technical logs are retained as needed for security and diagnostics.

When the purpose has been fulfilled and no mandatory retention basis remains, information is deleted or anonymized.

7. Security

VION uses organizational and technical measures intended to limit access, protect data in transit, and prevent unauthorized use. No transmission or storage method can guarantee absolute security.

8. Your rights

Send rights requests to info@vionai.tech. VION may request information needed to verify the requester's identity.

• request information about the processing of your personal information;
• request correction, restriction, or deletion where permitted by law;
• withdraw consent for future processing;
• object to processing or contact the competent supervisory authority.

9. Cookies and analytics

The website uses the functional NEXT_LOCALE cookie to remember the selected language. At the publication date, the website does not use advertising cookies or third-party analytics trackers. This policy will be updated if those technologies change.

10. Policy updates

VION may update this policy when the website, processing activities, or legal requirements change. The current version will remain available on this page with its effective date.