Understand the process
Identify the trigger, available information and decisions that require a person.
VION / AGENT DEVELOPMENTAI agents
AI agents
for your workflows.
We design agent workflows around your company’s tasks, from customer requests and documents to actions in permitted tools. We define context, access and review together with your team.
EXAMPLES / 01
See the task as a process.
Choose an example. Each workflow starts with your data, rules and access boundaries.
SAMPLE WORKFLOW
Customer requests
An agent helps classify incoming questions, prepare a response and escalate unusual cases to a team member.
01/ 04
WHAT TO CHECK
Does the topic match what the customer actually asked?
What implementation needs
CONTEXTKnowledge and response rulesTOOLSHelpdesk and permitted APIsREVIEWApproval and escalation
VION / AGENT SYSTEMS 02 / VION
ARCHITECTURE / 02
Connect intelligence to real work.
An agent needs more than an answer: current materials, permitted actions and a clear handoff to a person.
Company context
Knowledge, documents, instructions and task history inform the response.
Role-based access
API and work-tool connections are designed around permitted actions.
People decide
Approval, action records and escalation of complex cases are designed into the workflow.
COMPONENTS / 03
Choose the foundation for the workflow.
Desktop work, API connections and language tasks call for different entry points. We select the components that fit the process.
01 / VIONDESKTOP WORKVION AgentActions across files, browsers and available tools within the assigned task.Explore product
02 / VIONACCESS & APIVION HUBKeys, models, extensions and usage in one web account.Explore product
03 / VIONLANGUAGE INTELLIGENCENIKAVION models for text and agent tasks within the ecosystem.Explore productPROCESS / 04
From first task to a working workflow.
Design the behaviour
Define the agent’s role, tools, exceptions and criteria for reviewing its output.
Build and check
Connect the components and test the workflow on agreed examples.
Put it to work
Prepare launch, access rules and a way to monitor results.
YOUR TASK / VION
Tell us what you want an agent to handle.
Describe where the task starts, which systems it touches and what a person must approve.
Start a conversation